1. PRIVACY POLICY ON THE HANDLING OF PERSONAL DATA

Dala Software secures your personal privacy safely and secretly. We want you to feel safe when you submit your information to us. For us at Dala Software, it is important to be open to how Dala Software processes your personal information and provide you with information in a way that will help you understand how we will process your personal information.

The privacy policy applies to all our customers in Europe. We provide information about how we handle your personal information when you visit our web pages, contact us, purchase a product from us or register with our systems.

2. RESPONSIBILITY FOR YOUR PERSONAL DATA

Dala Software (Sandor Biro), Nyhyttan 121, 783 91 Säter, Sweden, organization number 870913–5795,is personally responsible for the personal data collected and processed by Dala Software.

3. WHAT PERSONAL INFORMATION COLLECTED BY DALA SOFTWARE?

To get statistics about our visitors, we use Google Analytics on our websites. So, when you visit one of our websites (dalasoftware.se, pixin.se, webhosting) and accept our cookie policy, Google collects some data from your device to provide us with statistics about our visitors (Details by device, Google Account, HTTP Reference, IP Address, Location). This data will be deleted automatically from Google Analytics in 26 months. For more information: Googles Integritetspolicy

When you contact us and send your information via contact form, chat or email, we collect your personal information, such as full name, address, email address, phone number, social security number, organization number, payment details, IP address, images and other related information (ex. information you provide on contact with our customer service). These data should be registered in our customer database.

4. WHY DALA SOFTWARE TREATS YOUR INFORMATION?

Once you have provided personal information to us, we use this information for these purposes and on the basis of the legal basis set out below:

  Purpose of the use of your information: Our legal basis for this purpose is:
1 In order to handle the order and administration of your purchase. The agreement we have concluded with you / with your company / with your employer constitutes the legal basis for managing your personal privacy. The processing is necessary in order for us to comply with our contractual obligations to you.
2 In order to make updates and improvements to services and products as well as the technical functionality of our computer systems. The legal basis is our legitimate interest in being able to make updates of the technology that enables you to visit our websites, use our web solutions, or to understand how you as a customer experience our products, thereby improving existing and developing new products and services.
3 In order to prevent abuse of our services. It is our legitimate interest to provide secure services that may prevent attempts to unauthorized access or improper use of our services.

5. HOW DALA SOFTWARE USE INFORMATION ABOUT YOU?

When you visit our website, we will use information about your device to get an insight into and understand what products or services you are interested in. This information is necessary because we know which products are of interest to you and we can filter out fake users, so we can protect our system.

When you contact us via email, via chat or by phone, we will register your information in our customer database to contact you, make a quote or bill the service as you wish. We will keep this information for a maximum of 5 years.

6. WHEN CAN WE WANT TO SHARE YOUR DATA?

Dala Software only shares your personal data when this is a legal requirement or otherwise as permitted by law. In some cases, we may use a personal information assistant to help us with our marketing, administration, and technical assistance or to process agreements and orders. Companies that help us in these cases can be freight and logistics companies, bank and credit card companies, IT consultants or suppliers in marketing. In such cases, we have entered into a personal data advisory agreement that ensures that there are on-site security measures to protect your data. When we share your information, these will be used for the same purpose as we initially collected them.

7. STORAGE

We treat information about you as a customer in order to provide the best service and we save your data as long as the information is necessary to meet the purposes for which the information was originally collected. The data can also be saved for the time required by applicable law. We at Dala Software do not store unnecessary data about you and we minimize storage time as much as possible.

8. SECURITY FOR YOUR PERSONAL DATA

We ensure that your personal information is handled in accordance with specific security measures to protect personal data from unauthorized or unauthorized access to the information. We handle only the information is needed and only by the people who need it, to provide the best service to our customers.

9. YOUR RIGHTS

To gain access to your personal data processing, you are entitled to request and access your information through a copy. If we receive a request from you, we may request additional information to ensure that we provide the information to the correct person. A request for registrations must be signed in writing from you. You also have the right to request that your personal information be corrected or deleted.

10. COMPLAINT AND SUPERVISORY AUTHORITY

If you feel that we have processed your personal information incorrectly, you can always contact us at Dala Software. The Data Inspection is responsible for data protection law enforcement and the person who considers that there is an incorrect handling of personal data can make complaints to the Data Inspection.

11. CONTACT US

If you have any questions about how we use your personal information, please contact our customer service by e-post or by chat that you will find on our website. You can also call us at phone number: 072 266-8361.

1. WHAT ARE COOKIES?

 As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

2. HOW WE USE COOKIES

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

3. DISABLE COOKIES

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

4. THE COOKIES WE SET

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

5. THIRD PARTY COOKIES

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimizations our users appreciate the most.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

6. MORE INFORMATION

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us through one of our preferred contact methods.

By e-post or mobile: 0046 72 266-8361